A study recently came out claiming that college students don't know how to use Google for research. Aside from the obvious question of the relevance of any study with such a small sample size, there are other issues at play here. One such issue is that many college students grow up using Google as a way to find things, but ... Read more »

What is it about entreprise search that seems more challenging than Internet search? In "Sorting Out Microsoft's Mixed-Up Enterprise Search Strategy," RedmondMag examines this very issue. There are lots of options among the approved vendors, however, none really seem to make the grade and there is no real compatibility ac ... Read more »

A while ago, Stephen Arnold aggregated a list of interviews with Enterprise Search experts, one of whom was Perfect Search Senior Technologist, Ken Ebert. In the interview Ebert talks about the performance factors that make the Perfect Search Appliance better than competitors.  Ebert used a customer success story ... Read more »

There has been a lot of buzz about the "Filter Bubble" lately. Probably in part because of clever PR pros behind the marketing of Eli Pariser's book The Filter Bubble. But also because, well, the idea has stirred up some conversation in the search industry. Marketing Strategist Phil Gerbyshack recommended Parier's book f ... Read more »

In “The Role of Natural Language Processing in Information Retrieval," the author outlines exactly how and why semantic search is a good thing by drawing the connection between linguistic phenomenon, how humans process information, and how information is disseminated and retrieved information. The point of the lect ... Read more »

In a recent TED presentation, Eli Presser talked about the idea of the “filter bubble,” where search engine personalization filters out information based on behavioral click patterns. Instead of results being returned based on a few selected keywords, we now have algorithmic gatekeepers, picking and choosing ... Read more »

In business, customer feedback can be a double edged sword. Some businesses know how to take customer feedback and incorporate it into the development of products. Others run around hosting cheer sessions while ignoring customer frustrations. According to Stephen Arnold, enterprise search customers are frustrated and annoy ... Read more »

It's not very intuitive. Meaning, when you hit the search function, the default is Google internet search. But what if you just want to search your device, for a contact, a text message, search your calendar or file? There's no intuitive interface for doing so on the Android platform without, of course, downloading another ... Read more »

Reports came out recently that Yelp was not happy about Google Places aggregating its user reviews. According to a Telegraph report, Google's response was that Yelp could be excluded from the search. One can understand why Yelp or any other company with similar complaints would be reluctant to be excluded from search, ... Read more »

Perfect Search is all about speed. What makes Perfect Search so fast? According to CTO Ken Ebert, its relevance. The Perfect Search Appliance is designed eliminate irrelevant information from the index, which enables it to return relevant search results faster.